Privacy Policy

The latest changes to our Terms of Service and Privacy Policy demonstrate both our commitment to maintaining your trust and our dedication towards your privacy and your data. Updated May 2018.

We know that you care about your privacy and how information about you is used and shared; therefore we have taken great care to ensure that any information we hold about you is protected and used responsibly and carefully. This notice describes the privacy policy, by visiting and using the site, you indicate that you accept and consent to the practices described in this policy.

Controllers of Data and Personal Information

Any personal information provided to us or collected by us is controlled by Airsoft World Ltd., the data controllers, at our registered offices. In compliance with the United Kingdom Data Protection Act 1998, Airsoft World Ltd. is registered with the Information Commissioner to demonstrate that we understand and uphold the protection of your data. Airsoft World registered under number: SC310255.

What Personal Information does Airsoft World Ltd. Collect?

We may collect, store and use the following kinds of personal data:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).
  • information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
  • Due to the nature of restricted products that we sell, we record your date of birth to ensure that we only dispatch orders to persons who are entitled. We do not share this date of birth with any third party software. First name, last name and billing address allow us to process card payments with your card issuer and we require your telephone number for our couriers, to allow them to contact you during the delivery process.
  • During the checkout process you are required to setup a customer account. Our mandatory fields are first name, last name and date of birth. These will be stored on file for future purchases. You can remove any stored address in your customer account at any time by logging into your account and navigating to your address book. If you would like your customer account to be removed, you can use the delete customer button, located in your customer account. This will remove any reward points or customer credit you had on file and permanently delete your account. You can then create a new account on a future purchase.
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
  • any other information that you choose to send to us

What is stored in Cookies?

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. may use both “ session ” cookies and “ persistent ” cookies on the website which allows our service to be best provided to you. Both types of cookies will either expire or be removed from your system in due course. utilises web analytics to analyse the use of this website by its visitors to generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Therefore further privacy policies apply, for information on the policy for the analytics package used by us, please contact customer services.

For more information click to view our cookie policy

Does share or sell my information?

No. The information we hold about our customers is valuable to us and therefore it is strictly protected. Airsoft World Ltd. will never sell personally identifiable data to a third party and shares information only within the organisation. In order to deliver your order, some information such as your name, address and some contact information will have to be passed on to our couriers, however this is limited strictly to the information they require to deliver your order.

Where is my information stored?

Airsoft World Ltd. stores most information within the European Economic Area, in accordance with the laws on data protection. Whenever we transfer data out of the EEA, it is transferred in accordance with this privacy policy and as permitted by EEA data laws.

Controllers of Data and Personal Information

Any personal information provided to us or collected by us is controlled by Airsoft World Ltd, the data controllers, at our registered offices. In compliance with the United Kingdom Data Protection Act 1998, Airsoft World Ltd is registered with the Information Commissioner to demonstrate that we understand and uphold the protection of your data. Airsoft World Ltd is registered under number: SC310255.

Using your Personal Data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • administer the website
  • improve your browsing experience by personalising the website;
  • enable your use of the services available on the website;
  • send to you goods purchased via the website, and supply to you services purchased via the website;
  • send statements and invoices to you, and collect payments from you;
  • send you general (non-marketing) commercial communications;
  • send you email notifications which you have specifically requested;
  • send to you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology
  • provide third parties with statistical information about our users.
  • deal with enquiries and complaints made by or about you relating to the website.


We may disclose information about you insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose information about you:

  • to the extent that we are required to do so by law.
  • in connection with any legal proceedings or prospective legal proceedings.
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

How Secure is My Data?
  • Airsoft World Ltd takes reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  • We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input
  • We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
  • It is important for you to protect against unauthorised access to your password and to your computer, remember to log out when you have finished your session on We will never ask you for your password.

Policy Amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you understand and consent to any changes made.

Access to Your Information

You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee, please contact customer services for access to this. Please also let us know if any of the information we hold about you needs to be corrected or updated.

Removal of Data

Once logged into your account, you can remove your personal customer account, by accessing the delete account button. Please be aware that this is not a reversible procedure and once your account has been removed that's final.